Hiring CSR’s:Medical/Dental Scheduling La Crosse, WI

January 17th, 2014

Now Hiring

ABR is currently recruiting try-before-hire Medical Service Coordinators for Logistics Health Inc. (LHI). Apply online at abrjobs.com; click the red ‘apply now’ button; accept the terms; then select the La Crosse-LHI branch office.

In this role you will be assisting military personnel schedule their medical/dental assessments to ensure they are ready for deployment.  LHI is located in La Crosse, WI and is a family friendly, employee focused place to work.

Pay Rate: $12.45/hr

Schedule: 7 weeks of training, Monday-Friday 8-5.

Available Shifts (after completion of training):

  • 1st Shift: Monday-Friday, 9-6pm and every other Saturday, 7-3pm ot
  • 2nd shift: Monday-Friday, 1-10pm

Job Summary

Medical Service Coordinator responsibilities will include the following:

  • Serves internal/external customers with regard to medical and dental readiness in a high-volume, dynamic call center while representing LHI in a courteous and professional manner.
  • Receives inbound and places outbound calls in order to schedule a variety of specific medical and dental services in accordance with the customer’s availability and contract guidelines.

Full-time training for 7 weeks, then you would transition into either a 1st shift (Monday through Friday 9:00 a.m. to 6:00 p.m. with every other Saturday 7:00 a.m. to 3:00 p.m.) or 2nd shift (Monday through Friday from 1:00 p.m. to 10:00 p.m.)

 Job Qualifications

  • High School Diploma or equivalent combined with a minimum of 2 years customer service experience required.
  • Prior military or call center experience a plus.
  • Qualified candidates will possess excellent verbal, written and interpersonal communication skills, exceptional telephone etiquette and experience using Microsoft Office programs.
  • Ability to move expediently through multiple applications while communicating with customers on the phone required.
  • Database experience/education preferred.
  • National Career Readiness Certificate preferred.

Please note: In order to be considered for this position, you must be able to obtain an 85P (NAC) Position of Trust which is only available to U.S. Citizens.  View the application

Apply online at abrjobs.com; click the red ‘apply now’ button; accept the terms; then select the La Crosse-LHI branch office. Questions? Contact the ABR/LHI branch office at 608-784-0760.

AA/EOE

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