How To Identify An Award Winning Staffing Firm

on July 29, 2020 in ABR Blog


What To Look For In An Award Winning Staffing Firm

You want a partner you can trust. You expect a job search or recruiting partner to deliver award winning staffing firm service known at the community, state and national level for service excellence.

In today’s uncertain and ever-changing business environment, many companies find it’s no longer a question of whether or not to implement a flexible workforce strategy, but rather which staffing agency or agencies are the best to partner with when building and executing that strategy.

Drawing upon our 33+ years of experience, we have identified six questions to help you choose the best staffing agency for your needs.

1. What Expertise Do You Have With Recruiting In My Industry?

A good agency fit equals skills and culture plus industry knowledge. Effectively matching technical skills and culture fit are critical. However, the staffing agency’s knowledge of your industry is just as important.

2. How do you measure satisfaction; what awards have you received for service excellence?

Ask the staffing agency to provide you with their most recent client satisfaction score and how they compare to competitors. Don’t just accept three testimonials from the staffing agency – anyone can find three people that speak highly of their service.

3. What is your turnover rate for internal staff last year?

Covid-19 layoffs aside, partner with an agency that has low turnover of their internal staff so that you can establish and build long-lasting relationships. It’s critical that the staffing professional you are partnering with know you, your business and your industry. This is tough to accomplish if the firm has a high turnover rate!

4. What is your most recent satisfaction score for your temporary and permanently placed talent?

A staffing agency with happy people working for them is invaluable! Dissatisfied permanent and temporary employees who are working for you are twice as likely to quit their job early. These types of avoidable disruptions are painful and costly for you and your team. Choosing an agency with a high net promoter score as rated by the agency’s talent employees is a strong indicator of who will walk off the job, and who will see the assignment through to completion.

5. What current trends and recruiting issues should I be aware of?

Choose a staffing agency you trust as a strategic advisor for your company. For example, how to build and scale a remote workforce is one of those current trends. Does your current agency have experience with this type of staffing? If not, continue your search.

6. What are your expectations of me in this partnership?

A high-performing relationship with a staffing agency won’t happen without your investment of time and resources, too. The success of a partnership is rooted in valuing each person involved – clients, job candidates, and the hired staffing agency. With this commitment in place, hire a staffing agency and developing your flexible workforce strategy can be key for your organization’s growth, flexibility and sustained success.

Partner With The Best

Our award-winning service is built around honesty, reliability, and excellence – which is why we’re rated  the most trusted staffing and recruitment provider to businesses across Wisconsin and beyond.

We were named:

Whether you’re looking for staffing services, recruitment support, or would like the help of an ABR job search partner, we’re here for you. Let us know how we can serve you!