Why Work with ABR Employment Services as a Business
For companies evaluating staffing providers, the question isn’t just “Can they fill this role?”, it’s “Can we rely on them to deliver consistently, understand our needs, and reduce hiring risk over time?”
This is where measurable performance and third-party validation matter.
Performance That Stands Apart
ABR Employment Services earned the 2026 ClearlyRated’s Best of Staffing Diamond Award for Client Satisfaction, a distinct honor that fewer than 1% of U.S staffing firms achieve. More telling: we’re one of only 17 firms nationwide to have held this award for 15 consecutive years.
The difference isn’t in what we say. It’s in what our clients and candidates rep bort when surveyed independently.
Third-party validation matters. Research shows 86% of customers rely on reviews when selecting service providers, but not all feedback carries the same weight. ClearlyRated surveys are verification-based, distributed directly to clients and candidates who’ve worked with us, and independently validated—unlike open platforms such as Google or Glassdoor, where unverified reviews and selection bias can skew results. This is feedback you can trust because it’s systematically collected and objectively measured.
What Clients Say About Us
Our client satisfaction metrics don’t mirror industry averages; they exceed them by wide margins.
Overall client satisfaction: 100% of ABR clients report satisfaction, compared to 55% across the staffing industry.
Net Promoter Score (NPS): ABR holds a 100% NPS compared to the staffing industry average of 45%. NPS measures client willingness to recommend a service provider. A score of 100% means every client surveyed is an advocate.
Detractor rate: 0% versus the industry average of 10%. ABR has no clients reporting dissatisfaction.
This data represents a fundamentally different client experience. Based off this data, all ABR clients would recommend us as your trusted partner in staffing.
What Clients Say We Deliver
Speed and Quality: Not a Trade-Off
Many staffing firms position speed and quality as competing priorities. ABR’s data suggests this is a false choice.
100% of ABR clients report receiving qualified candidates quickly, while the industry average is 57%.
This matters in competitive hiring markets where delays cost opportunities. It also matters when internal teams are stretched thin and can’t afford prolonged search cycles. ABR’s ability to deliver both speed and quality consistently removes a common point of friction in the staffing process.
Depth and Alignment: Multiple Qualified Options with A Cultural Fit
Receiving one candidate is useful, however receiving multiple qualified candidates provides choice.
100% of ABR clients report receiving multiple qualified candidates for their roles. This depth allows hiring managers to evaluate fit across technical skills, experience level, and team dynamics rather than making a decision on one single profile.
Additionally, all of clients report strong culture alignment in the candidates ABR presents. Cultural fit directly impacts retention, team cohesion, and long-term productivity.
Transparency: A Foundation for Partnership
Clear communication reduces friction, prevents misalignment, and builds trust from the first conversation.
100% of surveyed clients report that ABR clearly communicated expectations and processes throughout their experience. This eliminates surprises, reduces back-and-forth confusion, and ensures both parties understand timelines, requirements, and deliverables from the start.
In staffing relationships where miscommunication often leads to wasted time and failed placements, this level of consistency matters. When clients know what to expect and when to expect it, they can plan accordingly and focus on growth.
What This Data Means in Practice
High satisfaction scores don’t guarantee a perfect fit for every company. But they do reduce risk significantly.
When evaluating a staffing partner, businesses often face uncertainty: Will they understand our needs? Will they deliver on time? Will their candidates actually fit? Will communication be clear and consistent?
Our track record shows evidence that when working with ABR, you will have:
- Clear, consistent communication
- Fast delivery of multiple qualified candidates
- Strong cultural alignment in placements
- Transparent expectations and processes
- Sustained performance over time
A Partnership Built on Reliability
Staffing partnerships affect team performance, operational continuity, and company culture. Choosing a partner with a proven track record of delivering results – measured, validated, and sustained – reduces uncertainty and creates a foundation for long-term collaboration.
Want to work with a staffing agency ready to deliver? Reach out today!
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